Support

We’re here to help you use Xaqle safely and effectively

How We Can Help

Our support team assists users with account access, listings, chat, and contract-related questions. We aim to respond clearly and promptly.

Common Topics

Account login and authentication issues

Creating and managing listings

Using chat and messaging features

Contract requests and status updates

Reporting suspicious or inappropriate activity

Important Clarification

Xaqle does not process payments, hold funds, or act as an escrow service. All inspections, payments, and ownership transfers are completed in person between buyers and sellers.

Safety & Responsibility

Always meet in safe, public locations when possible

Verify documents before making payments

Do not share sensitive personal information in chat

Report any suspicious behavior to our support team

Working Hours

Our support team operates Sunday to Thursday, 9:00 AM – 5:00 PM (local time). Responses outside these hours may take longer.

Contact Support

Email us at:

support@xaqle.com